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Glossary

39 terms you need before buying or running GEO

Written so each definition stands on its own, including the terms vendors prefer to keep vague: what counts as a citation, and how a mention rate can be inflated.

Measurement

AI visibility

AI visibility is the degree to which a brand is mentioned, recommended and cited in AI-generated answers. It is measured against a fixed set of questions, not as a single global score.

Mention rate

Mention rate is the proportion of question-and-platform combinations in which the brand appears in the answer. If 20 questions are run across 6 platforms, the denominator is 120.

Share of voice SOV

Share of voice is a brand's mentions divided by the total mentions of all brands across the same question set. It answers "of the names that get said, how many are mine".

Citation share

Citation share is the proportion of cited sources in an answer that belong to your own domains. It is counted only from sources actually marked in the answer body.

Mention context

Mention context is how a brand is characterised in the sentence that names it, recorded as positive, neutral or negative. It is a separate field from whether the brand was named at all.

Negative mention

A negative mention is an appearance in an answer where the surrounding context is unfavourable — named as the cheap option, named alongside a complaint, named as the one to avoid.

Baseline

A baseline is the first full measurement: the frozen question set run across every platform, with mention rate, mention context, competitor names and cited source domains recorded.

Re-measurement

Re-measurement is re-running the frozen question set under the same conditions on a schedule, and reporting the difference from the previous round.

Zero-click

Zero-click describes a user getting what they needed from the answer itself and never visiting a site. The influence happened; the visit did not.

Technical

Structured data

Structured data is machine-readable markup that states explicitly what a page's content means — that this string is a company name, that one a phone number, this block a question and answer.

Schema.org

Schema.org is the shared vocabulary used for structured data on the web — Organization, Article, FAQPage, Product, BreadcrumbList and several hundred other types.

FAQPage

FAQPage is the structured data type for question-and-answer content. It tells a model explicitly which text is a question and which text answers it.

llms.txt

llms.txt is a plain-text file at the site root that indexes the site for large language models — what the organisation is, which pages matter, and how they relate. It is an emerging convention rather than a standard.

robots.txt

robots.txt is the file that tells crawlers which parts of a site they may fetch. For GEO the relevant part is whether AI crawlers are allowed.

AI crawler

An AI crawler is a bot operated by a model vendor to fetch web content — for training, for live retrieval, or for both. Each identifies itself with its own user agent.

Crawlability

Crawlability is whether a crawler can actually retrieve a page — covering robots rules, firewall and CDN behaviour, rate limiting, redirects and status codes.

Render readability

Render readability is whether a page's content exists in the HTML that a crawler receives, or only appears after JavaScript runs in a browser.

Canonical URL

A canonical URL declares which address is the authoritative one for a piece of content when the same content is reachable at more than one address.

FAQ

Questions teams ask before they start

Why does the terminology matter?

Because most of the disagreement between GEO vendors is definitional, not factual. Two providers reporting "65% citation rate" can be measuring completely different things — one counting sources marked in the answer, the other counting the retrieval candidate pool.

GEO, AEO, LLMO — are they different things?

In practice they overlap almost entirely and most practitioners use them interchangeably. The label a vendor picks tells you nothing useful; how they measure results tells you everything.

Are these terms an industry standard?

No. The field has no agreed terminology, and definitions differ between providers. What this glossary sets out is the definitions we use in measurement and reporting, each with its calculation basis stated, so they can be compared point by point against another provider's.

What is the difference between mention rate and citation share?

Mention rate is the proportion of answers in which the brand is named. Citation share is the proportion of cited source domains belonging to the brand. The first reflects the outcome, the second reflects whether your material is being used, and the second usually moves first.

Which terms do providers most often leave vague?

Three in particular: what counts as a citation (whether the retrieval candidate pool is included), how the denominator of the mention rate is determined, and whether negative mentions are counted. Differences in these three are enough to make the same underlying data support opposite conclusions.

How often is this glossary revised?

When a definition changes in a way that affects a reported number, the entry is revised and the change is stated in the affected clients' next report. Definitions are not adjusted retroactively to make a past round read better.

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